Privacy Policy

Terms & Conditions

Accessibility Statement

Effective Date: January 1, 2025
Last Updated: January 1, 2025

HouseDocs (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.housedocs.store, use our services, or interact with us.

1. Information We Collect

  • Personal Information: such as your name, email address, company details, and payment information when you register, purchase, or contact us.

  • Technical Information: including IP address, browser type, device information, and website usage statistics.

  • Project Data: files, drawings, and other materials you submit for BIM documentation, modeling, or related services.

2. How We Use Your Information

  • To deliver and manage our BIM, drafting, and design services.

  • To process payments and invoices.

  • To communicate with you regarding projects, updates, and support.

  • To improve our website and services.

  • To comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. We may share information only with:

  • Service providers who assist in hosting, payment processing, or support.

  • Partners and affiliates like FrameUpNow (as applicable for collaborative work).

  • Legal authorities if required by law.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access or misuse.

5. Your Rights

You may request to:

  • Access, update, or delete your data.

  • Opt out of marketing communications.

  • Restrict certain processing activities.

To exercise these rights, contact us at 📩info@housedocs.store.

Effective Date: January 1, 2025

By accessing and using HouseDocs’ website and services, you agree to these Terms & Conditions.

1. Services

HouseDocs provides BIM (Building Information Modeling) solutions, AutoCAD drafting, Cold-Formed Steel (CFS) design documentation, and related services. All deliverables are prepared according to industry standards and client specifications.

2. Client Responsibilities

  • Provide accurate project information and requirements.

  • Review deliverables in a timely manner.

  • Ensure compliance with local jurisdictional codes before construction.

3. Payment & Invoicing

  • Payments must be made according to the agreed invoices and timelines.

  • Late payments may result in service delays or suspension.

  • Advance deposits (if applicable) are non-refundable once work begins.

4. Intellectual Property

  • HouseDocs retains ownership of proprietary templates, CAD/BIM tools, and methodologies.

  • Final deliverables become the client’s property once full payment is received.

5. Limitation of Liability

HouseDocs shall not be liable for any indirect, incidental, or consequential damages arising from the use of our deliverables. Engineering stamps, jurisdictional approvals, and construction compliance remain the client’s responsibility.

6. Governing Law

These Terms are governed by and construed under the laws of Customer’s location (or Ethiopia if contracts specify otherwise).

HouseDocs is committed to making our website and services accessible to all users, including individuals with disabilities.

1. Standards

We aim to conform to WCAG 2.1 Level AA guidelines for digital accessibility.

2. Accessibility Features

  • Clear text and navigation.

  • Alt-text for images.

  • Keyboard-friendly design.

  • High-contrast color options.

3. Ongoing Efforts

We are continually improving our website to enhance accessibility and welcome feedback from users.

4. Contact

If you encounter any accessibility barriers or need assistance using our services, please contact us at:
📩 Info@housedocs.store